{"id":10821,"date":"2020-12-29T10:09:14","date_gmt":"2020-12-29T02:09:14","guid":{"rendered":"https:\/\/www.rakansarawak.com\/v3\/?p=10821"},"modified":"2020-12-30T08:05:52","modified_gmt":"2020-12-30T00:05:52","slug":"the-benefits-of-fact-based-decision-making-for-the-public-sector","status":"publish","type":"post","link":"https:\/\/www.rakansarawak.com\/v3\/2020\/12\/29\/the-benefits-of-fact-based-decision-making-for-the-public-sector\/","title":{"rendered":"The Benefits of Fact-based Decision Making for the Public Sector"},"content":{"rendered":"\n

The use of facts or evidence in decision making is vital for organisations to ensure best practices within the management and improve their overall performance.<\/p>\n\n\n\n

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Public service organisations should consider applying fact-based decision making to better serve the people<\/figcaption><\/figure>\n\n\n\n

For the public sector, such facts essentially refer to information that is generated through results that have been analysed systematically, from performance measurement to findings from programme or project evaluations.<\/p>\n\n\n\n

By gathering good data, perform sound analysis and ensure precise evaluations, public sector organisations will be able to have greater capability and efficiency to deliver programmes, policies and services that could significantly impact the lives of citizen customers.<\/p>\n\n\n\n

Fact-based decision making allows public sector organisations to identify the impact of their services; strengthen emphasis on public service strategies that have been effective; establish appropriate targets; and ensure accountability of services to produce quantified results.<\/p>\n\n\n\n

They can also rely on evidence that they have gathered to assess potential innovations or practices that could enhance present strategies and services, as well as managing resources when funding is limited.<\/p>\n\n\n\n

Emphasising a culture of fact-based decision making helps organisations in the public sector to determine what are considered as \u2018complex decisions\u2019, in which domain expertise may not be enough to come up with solutions that require diverse inputs.<\/p>\n\n\n\n

These decisions are characterised by decision researchers as those with multiple criteria and many possible alternatives, and those that have serious uncertainty in their outcomes.<\/p>\n\n\n\n

Complex decisions can also involve having competing points-of-view among decision-makers and\/or stakeholders; conflicting criteria; and potentially meaningful impacts on many people.<\/p>\n\n\n\n

Public sector organisations that utilise fact-based decision making properly and effectively are more likely to prevent themselves from making errors in their decision-making processes.<\/p>\n\n\n\n

According to Kara Morgan from the John Glenn College of Public Affairs at Ohio State University, some of these common errors include:<\/p>\n\n\n\n