{"id":1530,"date":"2020-04-29T11:03:50","date_gmt":"2020-04-29T03:03:50","guid":{"rendered":"http:\/\/faradalemedia.com\/?p=1530"},"modified":"2020-12-10T12:01:11","modified_gmt":"2020-12-10T04:01:11","slug":"civil-service-reform-putting-people-first","status":"publish","type":"post","link":"https:\/\/www.rakansarawak.com\/v3\/2020\/04\/29\/civil-service-reform-putting-people-first\/","title":{"rendered":"Civil Service Reform Putting People First"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/faradalemedia.com\/v2\/wp-content\/uploads\/2020\/04\/SK04.jpg\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-1532\" src=\"http:\/\/faradalemedia.com\/v2\/wp-content\/uploads\/2020\/04\/SK04-640x413.jpg\" alt=\"KUCHING, 10 April -- Pemandangan bangunan Dewan Undangan Negeri Sarawak yang dirakam dari udara, hari ini. Kerajaan berusaha untuk mengembalikan status negeri-negeri Borneo Sabah dan Sarawak sebagai rakan sekutu negeri-negeri Tanah Melayu (kini Semenanjung) seperti termaktub dalam Perjanjian Malaysia 1963 (MA 63) semasa pembentukan negara ini.  Walaubagaimanapun, usaha tersebut gagal mendapat sokongan dua pertiga majoriti undi di Dewan Rakyat malam tadi. --fotoBERNAMA (2019) HAK CIPTA TERPELIHARA\u2028\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Governments must change as the world around them changes. New priorities, developments in information technology, the media and electronic communications and public pressure for higher quality services all demand that governments continually improve their standards of customer care.<\/p>\n<p style=\"text-align: justify;\">Civil services are subject to increased expectations, and the challenges of the management of general government.<\/p>\n<p style=\"text-align: justify;\">Citizens increasingly expect public services to be more transparent, accessible and accountable, and more responsive to their needs.<\/p>\n<p style=\"text-align: justify;\">There have been major changes in the way civil services operate.\u00a0 Initiatives such as Customer Service Excellence and new benchmarking techniques have all been aimed at improving the quality of service delivery to the public.<\/p>\n<p style=\"text-align: justify;\">Civil servants support the government of the day to develop and deliver its policies as effectively as possible.<\/p>\n<p style=\"text-align: justify;\">The work civil servants do from delivering crucial front-line services direct to the citizens at home and abroad to policy development and implementation touches on the day-to-day lives of everyone in the country.<\/p>\n<p style=\"text-align: justify;\">As in many countries, health services, local government and education have all undergone major reform with an emphasis on treating citizens as customers and putting people first.<\/p>\n<p style=\"text-align: justify;\">The challenges civil servants are facing, as civil service need to create and normalise a culture where everyone is engaged with their personal and professional development. If don\u2019t, civil service organisations, civil servants and their skills and experience will go the way of the dinosaurs.<\/p>\n<div style='text-align:center' class='yasr-auto-insert-visitor'><!--Yasr Visitor Votes Shortcode--><div id='yasr_visitor_votes_4009e6f5ded91' class='yasr-visitor-votes'><div class=\"yasr-custom-text-vv-before yasr-custom-text-vv-before-1530\">Click to rate this post!<\/div><div id='yasr-vv-second-row-container-4009e6f5ded91'\r\n                                        class='yasr-vv-second-row-container'><div id='yasr-visitor-votes-rater-4009e6f5ded91'\r\n                                      class='yasr-rater-stars-vv'\r\n                                      data-rater-postid='1530'\r\n                                      data-rating='0'\r\n                                      data-rater-starsize='16'\r\n                                      data-rater-readonly='true'\r\n                                      data-rater-nonce='110f929ba6'\r\n                                      data-issingular='false'\r\n                                    ><\/div><div class=\"yasr-vv-stats-text-container\" id=\"yasr-vv-stats-text-container-4009e6f5ded91\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\"\r\n                                   class=\"yasr-dashicons-visitor-stats\"\r\n                                   data-postid=\"1530\"\r\n                                   id=\"yasr-stats-dashicon-4009e6f5ded91\">\r\n                                   <path d=\"M18 18v-16h-4v16h4zM12 18v-11h-4v11h4zM6 18v-8h-4v8h4z\"><\/path>\r\n                               <\/svg><span id=\"yasr-vv-text-container-4009e6f5ded91\" class=\"yasr-vv-text-container\">[Total: <span id=\"yasr-vv-votes-number-container-4009e6f5ded91\">0<\/span>  Average: <span id=\"yasr-vv-average-container-4009e6f5ded91\">0<\/span>]<\/span><\/div><div id='yasr-vv-loader-4009e6f5ded91' class='yasr-vv-container-loader'><\/div><\/div><div id='yasr-vv-bottom-container-4009e6f5ded91' class='yasr-vv-bottom-container'><div class='yasr-small-block-bold'><span class='yasr-visitor-votes-must-sign-in'>You must sign in to vote<\/span><\/div><\/div><\/div><!--End Yasr Visitor Votes Shortcode--><\/div>","protected":false},"excerpt":{"rendered":"<p>Governments must change as the world around them changes. New priorities, developments in information technology, the media and electronic communications and public pressure for higher quality services all demand that governments continually improve their standards of customer care. Civil services are subject to increased expectations, and the challenges of the management of general government. Citizens [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[2582,2577],"tags":[406],"class_list":{"0":"post-1530","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-news-and-events","7":"category-quality","8":"tag-civil-service"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Civil Service Reform Putting People First - RAKAN Sarawak<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rakansarawak.com\/v3\/2020\/04\/29\/civil-service-reform-putting-people-first\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Civil Service Reform Putting People First - RAKAN Sarawak\" \/>\n<meta property=\"og:description\" content=\"Governments must change as the world around them changes. 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