Maintaining customer satisfaction should be the focus point when it comes to managing their needs.
In doing so, it is important to maintain a positive attitude...
Seminar Pembangunan Pemimpin Akar Umbi Negeri Sarawak 2020 Peringkat Bahagian Sibu, Mukah dan Sarikei telah diadakan di Sibu pada 22 Oktober lepas.
Bertemakan ‘Membangun Bersama...
Setiap warga Perkhidmatan Awam Negeri Sarawak (PANS) harus peka dengan keperluan dan ekspektasi rakyat yang secara tidak langsung akan mengubah persepsi mereka tentang kredibiliti...
Civil service are facing increasing pressure to deliver broad, complex services efficiently, effectively and equitably.
Citizen needs, expectations and preferences are formed by their experience...