Category: News and Events
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What Are Customer Needs?
In order for businesses to be successful, they must be able to identify and fulfil the needs of their customers. These are essentially motives...
News and Events
Sarawak Development Expenditure for 2021
A sum of RM6.304 billion is proposed under the Development Expenditure Estimates for 2021 to finance various programmes and projects.
This estimate has taken into...
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No Wrong Door Approach – Digital Front Door to Government Agencies
In spite of significant advances in service delivery, citizens are still frustrated with government. Citizens often do not know and do not care what...
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Setting Realistic Expectations to Meet Customers’ Needs
Often, customer will expect more than you can do.
In managing customers’ needs, it is important set realistic expectations and the best way to handle...
Galeri Foto | Photo Gallery
Result Driven Culture
In a results-oriented culture, work is organized and evaluated by the results it drives.
In the modern knowledge economy, however, success and failure are determined...
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Mengurus Perubahan Budaya: Komponen Penting Dalam Sesebuah Organisasi
Mengurus sesuatu perubahan secara efektif dalam sesebuah organisasi adalah penting untuk setiap pentadbir kerana ekosistem sesebuah organisasi sentiasa mengadaptasi perubahan sama ada secara langsung...
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