Administrative simplification refers to government policies, tools and practises aiming at simplifying and easing the burdens of administrative regulations affecting business, citizens and the public sector.
Knowledge and information are essential for people to successfully respond to the opportunities and challenges of social, economic and technological changes.
In the context of a multiracial society such as ours, we need to ensure that everyone's voice is heard and at the same time, accurate information is given to everyone regardless of where they are and which communities or group they belong to.
Digital divide also obvious between communities living in urban areas and those living in rural settlements; between socio-economic groups; between less economically developed countries and more economically developed countries; between the educated and uneducated population.
Protecting the Sarawak Critical Information Infrastructure is important as it may affects various sectors and industries.
Without protection, sectors such energy, agriculture, logistics and transportation, public and welfare services, telecommunication, water treatment, eCommerce and many more are vulnerable to attacks.
When used effectively, audience engagement can be part of a more holistic approach for the public sector to ensure accessibility in accurate and reliable information through policies governed by open government principles.