{"id":15668,"date":"2022-01-07T08:30:57","date_gmt":"2022-01-07T00:30:57","guid":{"rendered":"https:\/\/www.rakansarawak.com\/v3\/?p=15668"},"modified":"2022-01-07T08:32:47","modified_gmt":"2022-01-07T00:32:47","slug":"effective-and-efficient-management-of-community-leaders-in-dalat-part-one","status":"publish","type":"post","link":"https:\/\/www.rakansarawak.com\/v4\/2022\/01\/07\/effective-and-efficient-management-of-community-leaders-in-dalat-part-one\/","title":{"rendered":"Effective and Efficient Management of Community Leaders in Dalat (Part One)"},"content":{"rendered":"\n

For district offices in Sarawak, community leaders and village heads (KMKK) are deemed important strategic partners in the delivery of government policies to local communities within their administration.<\/p>\n\n\n\n

However, for Dalat District Office, managing and collaborating with these leaders has not been without their problems.<\/p>\n\n\n\n

Specifically, there have been difficulties in obtaining the latest profiles on villages or longhouses; a lack of uniformity in terms of reporting community-level activities; and a lack of systematic evaluation to assess KMKK\u2019s annual performance and achievements.<\/p>\n\n\n\n

\"\"
Dalat District Village Profile.\nImage adapted from The Administrator’s KIK presentation<\/figcaption><\/figure><\/div>\n\n\n\n

These problems are summarised as \u201cAbsence of Methods for Measuring the Performance and Leadership of KMKK\u201d (\u201cKetiadaan Kaedah Mengukur Prestasi dan Kepimpinan KMKK\u201d<\/em>), which becomes the project title of the district office\u2019s innovative creative circle (KIK) group The Administrator.<\/p>\n\n\n\n

By employing various concepts and approaches to their work process \u2013 from idea generation to real-world application \u2013 the group has produced the Performance Measurement Methods for KMKK Management and Leadership (\u201cKaedah Pengukuran Prestasi Bagi Pengurusan dan Kepimpinan KMKK\u201d<\/em>).<\/p>\n\n\n\n

The innovation is designed to evaluate the performance of KMKK management in strengthening service delivery to local communities and stakeholders.<\/p>\n\n\n\n

Through it, The Administrator is able to set performance measurement indices, create a report book with a uniform format, and establish methods that serve as the foundation for a more robust management evaluation of KMKK administration.<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

The Process in Solving the Problem<\/strong><\/p>\n\n\n\n

The innovation project The Administrator has opted to pursue comes after taking account of a set of criteria in generating their idea.<\/p>\n\n\n\n

Said innovation should be highly impactful; improve a department\u2019s service delivery; and is in line with the role of resident & district offices (R&DO) as district administrators, as well as initiatives to realise the Sarawak Government\u2019s agenda, particularly the Sarawak Digital Economy Strategy 2018-2022.<\/p>\n\n\n\n

\"\"
The Administrator analysing causes and effects of the problem through the Ishikawa Diagram. \nScreenshot from The Administrator’s innovation project publication<\/figcaption><\/figure><\/div>\n\n\n\n

The KIK group also considers Dalat District Office\u2019s capacity in KMKK management and the KMKK\u2019s basic responsibilities in administrating their respective communities.<\/p>\n\n\n\n

After identifying the problem, The Administrator proceeds to pinpoint five contributing factors through methodologies such as brainstorming, design thinking and SMART analysis.<\/p>\n\n\n\n

\"\"
The Administrator utilising SMART Analysis to narrow down contributing factors to the problem. \nScreenshot from The Administrator’s innovation project publication\n<\/figcaption><\/figure><\/div>\n\n\n\n

These factors can be summed up as absence of criteria and methods in evaluating KMKK; absence of uniformed reporting methods; absence of reporting record in supporting KMKK evaluation process; less active KMKK in terms of performance; and lack of training for KMKK.<\/p>\n\n\n\n

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Table 1: Description of Contributing Factors to the Problem. Translated from The Administrator’s innovation project publication<\/figcaption><\/figure><\/div>\n\n\n\n

*Information for this article was provided by Mukah Resident Office. <\/strong><\/em><\/p>\n\n\n\n

RAKAN Sarawak would like to express its appreciation to the office for their assistance.<\/strong><\/em><\/p>\n

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