{"id":2651,"date":"2008-11-12T00:00:00","date_gmt":"2008-11-12T00:00:00","guid":{"rendered":"http:\/\/localhost\/wordpress\/2008\/11\/12\/ilmu-kepenggunaan\/"},"modified":"2008-11-12T00:00:00","modified_gmt":"2008-11-12T00:00:00","slug":"ilmu-kepenggunaan","status":"publish","type":"post","link":"https:\/\/www.rakansarawak.com\/v4\/2008\/11\/12\/ilmu-kepenggunaan\/","title":{"rendered":"Ilmu Kepenggunaan"},"content":{"rendered":"<link rel=&quot;File-List&quot; href=&quot;file:\/\/\/C:%5CDOCUME%7E1%5Cuser%5CLOCALS%7E1%5CTemp%5Cmsohtml1%5C01%5Cclip_filelist.xml&quot;><!--[if gte mso 9]><xml>\n <w:WordDocument>\n  <w:View>Normal<\/w:View>\n  <w:Zoom>0<\/w:Zoom>\n  <w:PunctuationKerning\/>\n  <w:ValidateAgainstSchemas\/>\n  <w:SaveIfXMLInvalid>false<\/w:SaveIfXMLInvalid>\n  <w:IgnoreMixedContent>false<\/w:IgnoreMixedContent>\n  <w:AlwaysShowPlaceholderText>false<\/w:AlwaysShowPlaceholderText>\n  <w:Compatibility>\n   <w:BreakWrappedTables\/>\n   <w:SnapToGridInCell\/>\n   <w:WrapTextWithPunct\/>\n   <w:UseAsianBreakRules\/>\n   <w:DontGrowAutofit\/>\n  <\/w:Compatibility>\n  <w:BrowserLevel>MicrosoftInternetExplorer4<\/w:BrowserLevel>\n <\/w:WordDocument>\n<\/xml><![endif]--><!--[if gte mso 9]><xml>\n <w:LatentStyles DefLockedState=&quot;false&quot; LatentStyleCount=&quot;156&quot;>\n <\/w:LatentStyles>\n<\/xml><![endif]--><br \/>\n<style>\n<!--\n \/* Style Definitions *\/\n p.MsoNormal, li.MsoNormal, div.MsoNormal\n\t{mso-style-parent:&quot;&quot;;\n\tmargin:0in;\n\tmargin-bottom:.0001pt;\n\tmso-pagination:widow-orphan;\n\tfont-size:12.0pt;\n\tfont-family:&quot;Times New Roman&quot;;\n\tmso-fareast-font-family:&quot;Times New Roman&quot;;\n\tmso-ansi-language:EN-GB;}\np\n\t{mso-margin-top-alt:auto;\n\tmargin-right:0in;\n\tmso-margin-bottom-alt:auto;\n\tmargin-left:0in;\n\tmso-pagination:widow-orphan;\n\tfont-size:12.0pt;\n\tfont-family:&quot;Times New Roman&quot;;\n\tmso-fareast-font-family:&quot;Times New Roman&quot;;}\n@page Section1\n\t{size:8.5in 11.0in;\n\tmargin:1.0in 1.25in 1.0in 1.25in;\n\tmso-header-margin:.5in;\n\tmso-footer-margin:.5in;\n\tmso-paper-source:0;}\ndiv.Section1\n\t{page:Section1;}\n-->\n<\/style>\n<p><!--[if gte mso 10]>\n\n\n<style>\n \/* Style Definitions *\/\n table.MsoNormalTable\n\t{mso-style-name:&quot;Table Normal&quot;;\n\tmso-tstyle-rowband-size:0;\n\tmso-tstyle-colband-size:0;\n\tmso-style-noshow:yes;\n\tmso-style-parent:&quot;&quot;;\n\tmso-padding-alt:0in 5.4pt 0in 5.4pt;\n\tmso-para-margin:0in;\n\tmso-para-margin-bottom:.0001pt;\n\tmso-pagination:widow-orphan;\n\tfont-size:10.0pt;\n\tfont-family:&quot;Times New Roman&quot;;\n\tmso-ansi-language:#0400;\n\tmso-fareast-language:#0400;\n\tmso-bidi-language:#0400;}\n<\/style>\n\n\n<![endif]--><\/p>\n<p style=&quot;margin: 0in 0in 0.0001pt; text-align: justify;&quot;><b><span style=&quot;font-size: 11pt; font-family: Arial;&quot;>Lindungi Hak Kita<o:p><\/o:p><\/span><\/b><\/p>\n<p style=&quot;margin: 0in 0in 0.0001pt; text-align: justify;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p style=&quot;margin: 0in 0in 0.0001pt; text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot;>Lebih-lebih lagi, dalam keadaan<br \/>\ndunia mengalami krisis bekalan makanan, rakyat harus kembali kepada cara hidup<br \/>\nsederhana bukan sahaja dari segi pemakanan tetapi juga dari aspek pengangkutan,<br \/>\npenggunaan sumber tenaga, penjagaan alam semula jadi dan lain-lain lagi<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;EN-GB&quot;>Demikian jelas Ketua<br \/>\nMenteri Sarawak, Pehin Sri Haji Abdul Taib Mahmud ketika merasmikan Majlis<br \/>\nPelancaran Sambutan Hari Pengguna Malaysia, Peringkat Negeri di Mukah pada Ogos<br \/>\nyang lepas.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;EN-GB&quot;>Katanya lagi, keadaan<br \/>\nkini agak membimbangkan terutamanya bagi mereka yang tinggal di pedalaman yang<br \/>\nkurang terdedah kepada ilmu kepenggunaan yang mungkin mengakibatkan diri mereka<br \/>\ndieksploitasi oleh peniaga.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;EN-GB&quot;>Justeru itu, beliau<br \/>\nberharap sokongan semua pihak termasuk badan bukan kerajaan (NGO) kepenggunaan<br \/>\ndalam merangka dan melaksanakan program kepenggunaan melalui penganjuran<br \/>\naktiviti berkaitan kepada rakyat di seluruh negeri ini.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Beliau turut<br \/>\nmenasihatkan pengguna agar memainkan peranan mereka dengan berbelanja secara<br \/>\nberhemah dan menilai kemampuan diri mereka.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Sementara itu,<br \/>\nTimbalan Menteri Perdagangan Dalam Negeri dan Hal Ehwal YB Jelaing Mersat<br \/>\nberkata, rangka kerja perundangan bagi perlindungan pengguna tidak mencukupi<br \/>\nuntuk melindungi pengguna secara menyeluruh sebaliknya perlu dilengkapi dengan<br \/>\nkesedaran yang berterusan.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Menurutnya<br \/>\nlagi, kementeriannya giat melaksanakan beberapa program antaranya program rakan<br \/>\npengguna sebagai salah satu usaha memperkasakan pengguna secara lebih meluas di<br \/>\nsamping itu program pendidikan dan kesedaran pengguna termasuk program <b>Pengguna<br \/>\nFaedahnya Banyak<\/b> dan <b>Bijak Berbelanja.<\/b><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Bertemakan<br \/>\n\u2018Kesedaran Menjamin Kesejahteraan\u2019 Sambutan Hari Pengguna Malaysia, Peringkat<br \/>\nNegeri di Mukah ini amat bersesuaian dengan hasrat kerajaan untuk menerapkan<br \/>\nnilai kesederhanaan bukan sahaja dari sudut perbelanjaan malah dalam<br \/>\npengeluaran dan penggunaan alam secara lestari.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Program selama<br \/>\ndua hari itu juga bertujuan mengajak rakyat menghayati peranan mereka sebagai<br \/>\npengguna selain membantu kerajaan dalam menentukan hala tuju ekonomi dan<br \/>\nsosial.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify; text-indent: 0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Turut hadir<br \/>\npada majlis tersebut ialah Menteri Muda di Pejabat Ketua Menteri YB Datin<br \/>\nFatimah Abdullah, Ahli Parlimen Mukah Dato Sri Dr Mohamad Leo Toyad, Ketua<br \/>\nSetiausaha Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna Datuk<br \/>\nMohd Zain Dom, Timbalan Ketua Setiausaha (Konsumerisma dan Pengurusan) Mahani<br \/>\nTan Abdullah dan Ahli Dewan Undangan Negeri (ADUN) Jemoreng YB Abu Seman<br \/>\nJahwie.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/p>\n<blockquote>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><b>Info <br \/><\/b><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<\/blockquote>\n<blockquote>\n<div align=&quot;justify&quot;>\n<ul>\n<li><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Di Sarawak setakat ini hanya terdapat tiga (3) persatuan<br \/>\npengguna yang iaitu Kuching City Consumer Association (Kuching) , Persatuan<br \/>\nPengguna Bahagian Kuching dan Kota Samarahan (Kuching) dan Persatuan<br \/>\nPerlindungan Pengguna Malaysia (Miri) <o:p><\/o:p><\/span><\/li>\n<li><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Antara program-program yang dianjurkan oleh PPDN &amp;<br \/>\nHEP bersama dengan NGO , agensi kerajaan pelajar dan lain-lain. Antaranya<o:p><\/o:p><\/span><\/li>\n<li><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Program Pembangunan Pergerakan Kepenggunaan<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>.<br \/>\nContohnya Program RAKAN PENGGUNA adalah bertujuan untuk membantu memantau harga<br \/>\nbarangan dan perkhidmatan, penyelewengan urusniaga yang tidak beretika dan<br \/>\nperkara-perkara lain yang berkaitan dengan perniagaan. RAKAN PENGGUNA dilantik<br \/>\noleh kementerian yang terdiri daripada pelbagai lapisan masyarakat yang<br \/>\nmelakukan pemantauan secara sukarela melalui koNsep \u201cmembeli belah sambil<br \/>\nmemantau\u201d. Perlantikan Pembantu Hal Ehwal Pengguna Daerah membantu dalam<br \/>\nmenyalurkan maklumat-maklumat kepenggunaan kepada kementerian .<o:p><\/o:p><\/span><\/li>\n<li><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Program Perlindungan Pengguna<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;> adalah<br \/>\nbertanggungjawab tentang hal ehwal perlindungan pengguna melalui penyemakan dan<br \/>\ncadangan undang-undang dan dasar-dasar baru untuk melindungi pengguna, melalui<br \/>\npenerimaan aduan pengguna -melalui telefon, laman web ,surat, atau datang<br \/>\nsendiri ke pejabat .<o:p><\/o:p><\/span><\/li>\n<li><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Program Pendidikan Dan Kesedaran Pengguna<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><br \/>\ndilaksanakan di peringkat negeri dan daerah. Antara program yang dianjurkan<br \/>\nialah seminar, ceramah, pameran , pertandingan kuiz pengguna antara Sekolah<br \/>\nMenengah Peringkat Bahagian &amp; Negeri , Selain itu , program<br \/>\n\u201cSmartpartnership\u201d turut dianjurkan bertujuan untuk mewujudkan dan<br \/>\nmempertingkatkan kerjasama dan networking dengan agensi -agensi kerajaan , NGO-NGO<br \/>\nkepenggunaan dan bukan kepenggunaan untuk mendidik dan memberi kesedaran<br \/>\nkepenggunaan<o:p><\/o:p><\/span><\/li>\n<li><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Agensi lain yang diberi tanggungjawab untuk menjaga<br \/>\nkepentingan Pengguna ialah Suruhanjaya Syarikat Malaysia (SSM) dan Perbadanan<br \/>\nHarta Intelek Malaysia (MYIPO)<br \/>\n8 Hak-Hak Pengguna <o:p><\/o:p><\/span><\/li>\n<\/ul>\n<\/div>\n<\/blockquote>\n<blockquote>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: center;&quot; align=&quot;center&quot;><b style=&quot;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: center;&quot; align=&quot;center&quot;><b style=&quot;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak-hak Pengguna<o:p><\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: center;&quot; align=&quot;center&quot;><b style=&quot;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Lapan hak pengguna yang perlu<br \/>\ndiketahui dan difahami ialah:<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak untuk mendapatkan keperluan asas<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Pengguna berhak<br \/>\nmendapatkan barang dan perkhidmatan asas bagi menjamin kehidupan yang memuaskan<br \/>\ndi dunia moden ini. Keperluan asas ini termasuk makanan yang mencukupi dan<br \/>\nselamat, pakaian, perumahan, kemudahan kesihatan dan pendidikan, dan sebagainya<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak untuk mendapatkan keselamatan<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Pengguna<br \/>\ndilindungi daripada pemerosesan dan pemasaran barang serta perkhidmatan yang<br \/>\nboleh membahayakan pengguna.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak untuk mendapatkan maklumat<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Pengguna mesti<br \/>\ndiberi maklumat yang mencukupi dan tepat untuk memudahkannya membuat keputusan<br \/>\nyang bijak. Pengguna hendaklah dilindungi juga daripada dakyah pengiklanan,<br \/>\npelabelan dan amalan lain yang palsu, penipuan dan penyelewengan.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak untuk membuat pilihan<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Pengguna<br \/>\ndipastikan mendapat maklumat langsung mengenai pelbagai keluaran dan<br \/>\nperkhidmatan. Pengguna perlu diberikan penerangan yang dapat memberi pilihan<br \/>\ndalam membuat keputusan. Perlu ada jaminan bagi menentukan mutu dan<br \/>\nperkhidmatan memuaskan dengan harga yang berpatutan.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak untuk bersuara<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Ini bagi<br \/>\nmemastikan kepentingan pengguna mendapat pertimbangan yang sewajarnya dalam<br \/>\npenggubalan dasar kerajaan dan tindakan yang cepat serta saksama daripada<br \/>\npentadbiran pengadilan.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak untuk mendapatkan ganti rugi<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Pengguna berhak<br \/>\nmendapat penyelesaian untuk pembelian keluaran yang cacat atau berbahaya<br \/>\nataupun perihal dagangannya yang `mengelirukan&apos; serta pampasan bagi<br \/>\nperkhidmatan yang menyeleweng atau tidak menepati perjanjian.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Ganti rugi<br \/>\nharus diberi bagi keluaran atau perkhidmatan yang mengakibatkan kecederaan<br \/>\nkepada penggunanya yang menggunakan keluaran atau perkhidmatan itu mengikut<br \/>\narahan pengeluar. Ganti rugi juga wajib diberikan kepada pengguna yang menjadi<br \/>\nmangsa akibat kecuaian majikan.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak untuk mendapatkan pendidikan pengguna<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Pengguna berhak<br \/>\nmendapat pendidikan pengguna yang mencukupi dan berterusan. Ini kerana sistem<br \/>\npendidikan lazimnya tidak memberi perhatian yang sewajarnya kepada pendidikan<br \/>\npengguna. Falsafah pendidikan pengguna masa ini lebih cenderung melatih pelajar<br \/>\nmenjadi pekerja atau majikan yang berkesan dan kurang melatih bagaimana hendak<br \/>\nmenjadi pengguna yang bijak.<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/b><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify; text-indent: -0.25in;&quot;><b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Hak untuk mendapatkan alam sekitar yang sihat dan selamat<\/span><\/b><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;>Pengguna berhak<br \/>\nhidup dan bekerja dalam alam sekitar yang bersih dan sihat serta bebas daripada<br \/>\nsebarang keadaan yang berbahaya. Hak ini diperjuangkan oleh pengguna kerana<br \/>\nkadar pencemaran kian meningkat dan adanya unsur alam semula jadi yang semakin<br \/>\npupus atau dimusnahkan.<o:p><\/o:p><\/span><\/p>\n<\/blockquote>\n<p class=&quot;MsoNormal&quot; style=&quot;margin-left: 0.25in; text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><br style=&quot;&quot;><br \/>\n<!--[if !supportLineBreakNewLine]--><br style=&quot;&quot;><br \/>\n<o:p><\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/p>\n<p class=&quot;MsoNormal&quot; style=&quot;text-align: justify;&quot;><span style=&quot;font-size: 10pt; font-family: Arial;&quot; lang=&quot;SV&quot;><o:p>&nbsp;<\/o:p><\/span><\/p>\n<div style='text-align:center' class='yasr-auto-insert-visitor'><!--Yasr Visitor Votes Shortcode--><div id='yasr_visitor_votes_5999de2864d9e' class='yasr-visitor-votes'><div class=\"yasr-custom-text-vv-before yasr-custom-text-vv-before-2651\">Click to rate this post!<\/div><div id='yasr-vv-second-row-container-5999de2864d9e'\r\n                                        class='yasr-vv-second-row-container'><div id='yasr-visitor-votes-rater-5999de2864d9e'\r\n                                      class='yasr-rater-stars-vv'\r\n                                      data-rater-postid='2651'\r\n                                      data-rating='0'\r\n                                      data-rater-starsize='16'\r\n                                      data-rater-readonly='true'\r\n                                      data-rater-nonce='7a772b7617'\r\n                                      data-issingular='false'\r\n                                    ><\/div><div class=\"yasr-vv-stats-text-container\" id=\"yasr-vv-stats-text-container-5999de2864d9e\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\"\r\n                                   class=\"yasr-dashicons-visitor-stats\"\r\n                                   data-postid=\"2651\"\r\n                                   id=\"yasr-stats-dashicon-5999de2864d9e\">\r\n                                   <path d=\"M18 18v-16h-4v16h4zM12 18v-11h-4v11h4zM6 18v-8h-4v8h4z\"><\/path>\r\n                               <\/svg><span id=\"yasr-vv-text-container-5999de2864d9e\" class=\"yasr-vv-text-container\">[Total: <span id=\"yasr-vv-votes-number-container-5999de2864d9e\">0<\/span>  Average: <span id=\"yasr-vv-average-container-5999de2864d9e\">0<\/span>]<\/span><\/div><div id='yasr-vv-loader-5999de2864d9e' class='yasr-vv-container-loader'><\/div><\/div><div id='yasr-vv-bottom-container-5999de2864d9e' class='yasr-vv-bottom-container'><div class='yasr-small-block-bold'><span class='yasr-visitor-votes-must-sign-in'>You must sign in to vote<\/span><\/div><\/div><\/div><!--End Yasr Visitor Votes Shortcode--><\/div>","protected":false},"excerpt":{"rendered":"<p>Lindungi Hak Kita<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[2],"tags":[3167],"class_list":{"0":"post-2651","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-featured","7":"tag-dari-sematan-ke-merapok"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - 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