Digitalization to Provide Better Service for the Public


YB Dato Sri Hajah Fatimah Abdullah revealed that the main channel of communication of the public with her ministry stands at 79.73 per cent for online channels compared to 20.27 per cent choosing offline or physical method.

This was based on the survey done by Sarawak-based technology firm SOCOE Sdn Bhd (Socoe) during the “Digital Dialogue: Going Digital in Welfare, Community Wellbeing,...



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