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Governance

Strategic Relief Within a Sustainable Transformation

Sarawak's temporary timber royalty reduction offers essential relief to a distressed industry while safeguarding long-term sustainability goals and Premier Sarawak’s strategic vision for a diversified, low-carbon economic future.

Keberkesanan Peraturan di Era Kebergantungan Teknologi

Sistem peraturan yang efektif akan menjadi asas untuk memastikan teknologi tidak menjadi ancaman atau sumber ketidaksamaan dalam masyarakat, tetapi menjadi alat yang memacu produktiviti, memperkasa warga, dan membuka peluang baru untuk generasi akan datang.

Rethinking Sarawak Civil Service for Future-Ready Excellence

Through Revisit and Rethink, the Sarawak Civil Service audits outdated regulations and reimagines workflows to eliminate red tape, streamline approvals, and accelerate digitalization. This strategic approach drives efficiency, enhances citizen-centric service delivery, and aligns with the state’s vision for developed status by 2030.

Membina Ekosistem Kesejahteraan Ummah

Tabung Baitulmal Sarawak membuktikan kecemerlangan sebagai institusi amanah melalui inovasi, tadbir urus telus dan pembangunan ekosistem ummah, sekali gus meraih Anugerah Emas AKPANS 2025 sebagai pengiktirafan berprestij negeri.

Achieving High-Income Status Through Lean Public Service Transformation

Sarawak advances Lean public service through the One Team Retreat, digital transformation (59.4% online services), and restructuring non-core functions. These initiatives enable Value Stream Mapping to eliminate waste, redesign processes, and shift focus to citizen-centric governance.

Lean Sarawak Public Service

Streamlining processes, eliminating waste. Sarawak’s public service embraces Lean to enhance efficiency, speed up delivery, and put rakyat first. A commitment to continuous improvement for a better, faster government.

Understanding the Sarawak Ombudsman Ordinance, 2023

The Sarawak Ombudsman Ordinance, 2023, establishes an independent body to combat maladministration. With broad investigative powers and strong independence safeguards, it enhances accountability.

Global Ombudsman Practices

Analysis of international frameworks reveals that successful Ombudsman institutions share common characteristics: robust independence safeguards, clear mandates, adequate resourcing, and systematic performance measurement. Recent data from the United Nations system, UK Legal Ombudsman, Housing Ombudsman, and Canadian parliamentary offices demonstrates measurable progress in informal conflict resolution, with most complaints resolved without formal litigation.

The Vanguard of Integrity

An Ombudsman serves as an independent, non-partisan oversight official investigating public grievances against government maladministration. By mediating disputes and recommending systemic reforms, the institution protects individual rights, ensures administrative accountability, and restores public trust without the high costs of litigation.

Dari Paradoks ke Progresif

Sarawak memiliki sumber daya untuk mengatasi pembangunan tidak seimbang. Tumpuan pada kualiti kesihatan dan pendidikan, serta tadbir urus dan kerjasama persekutuan-negeri yang kukuh, dapat memastikan kemakmuran dinikmati semua rakyat, termasuk di kawasan terpencil.
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