One way for government organisations to establish a sense of urgency within their customer service delivery is to understand how their citizen customers perceive...
Gas petroleum cecair (LPG) edaran Petroleum Sarawak Berhad dengan jenama Petros telah dilancarkan secara rasmi.
Menurut Ketua Menteri YAB Datuk Patinggi (Dr.) Abang Haji Abdul...
Initiated in 2010, the Transformation Program of the Sarawak Civil Service has the mission to achieve excellence in service through High Performance Team solutions.
It...
Penanda aras adalah satu proses yang sistematik dan berterusan untuk mengenalpasti, mempelajari, mengubahsuai dan melaksanakan amalan-amalan terbaik daripada organisasi yang sama atau organisasi lain...
Benchmarking is a way of discovering what is the best performance being achieved.
When we compare our performance or processes with other entities including competitors,...
Kerajaan Sarawak telah memperkenalkan pelbagai program peningkatan kualiti seperti Piagam Pelanggan, Pengenalan Kad Skor (BSC), Key Focus Activities (KFA), Indeks Petunjuk Prestasi (KPI), Kumpulan...
The Social Impact Matching (SIM) Grant deployed via a 1:1 matching mechanism, and made available to eligible applicants with successful crowdfunding initiatives.
The Malaysian Global...
Lima (5) buah syarikat telah dijatuhkan hukuman denda di bawah Seksyen 43 Akta Majlis Perundingan Gaji Negara 2011 kerana gagal membayar gaji minimum kepada...