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How Effective are Sarawak Government’s Websites

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A brief review of websites of agencies and departments of the Sarawak Government – as well as areas for improvement in terms of information clarity.
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Improving Online Services for Sarawak Communities

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Sarawak’s Resident and District Office websites provide essential public services but face inconsistencies in design, outdated content, and limited interactivity, requiring improvements in standardization, accessibility, and user engagement for better efficiency.
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SCSICA 2024 High-Impact Innovations

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The 2024 Sarawak Civil Service Innovation Convention Awards showcased 50 transformative projects enhancing public service delivery, sustainability, and safety in Sarawak, underscoring the government’s commitment to innovation and community well-being.
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Responsible Data Handling

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Trust is impacted by data breaches. Although there is no financial justification for organizations to take this into consideration, society cannot ignore its effects.
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Administrative Simplification

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Administrative simplification refers to government policies, tools and practises aiming at simplifying and easing the burdens of administrative regulations affecting business, citizens and the public sector.
Dari RAKAN Sarawak

Managing Feedback Essential in Improving Public Service Delivery

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Effective feedback, both positive and negative, is very helpful. Feedback is valuable information that can be used to make important decisions.
Dari RAKAN Sarawak

Data Driven Government

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In today’s digital era where the society is moving so quickly from one thing to the next, leveraging on data helps government organizations more with the ever-changing landscape by becoming more well-informed, particularly during real-time analysis on areas that needs attention.
Dari RAKAN Sarawak

Better Evidence for Decision Making

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Results-orientated governments are increasingly making use of hard data and statistical analysis to enlighten decisions.
Dari RAKAN Sarawak

To Serve And Truly Help People

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Civil servants play an important role in society and it is important that we serve them ethically, with integrity, loyalty, impartiality, and objectivity.
Dari RAKAN Sarawak

“Digital by default” Help Cut Red Tape

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Digital technologies are evolving fast and transforming traditional sectors across the economy, so policymakers must make sure new regulation complements, rather than contradicts, existing and planned legislation.
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RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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