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Achieving High-Income Status Through Lean Public Service Transformation

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Sarawak advances Lean public service through the One Team Retreat, digital transformation (59.4% online services), and restructuring non-core functions. These initiatives enable Value Stream Mapping to eliminate waste, redesign processes, and shift focus to citizen-centric governance.

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An eye witness to Sarawak's transformation

RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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