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Complaints And Feedback Reveal Needs, Prompting Organizational Changes

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Facilitating customer complaints provides insight into service issues, revealing underlying problems and enabling organizations to address core processes for improvement, ultimately increasing customer satisfaction and attracting more clients with their feedback.
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An Innovation that Enhances Work Process and Incorporates Online Technology

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The service delivery innovation development through the strategic engagement of JTS and JKR Limbang proves effective in increasing royalty collection of earth removal licences in Limbang Division.

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An eye witness to Sarawak's transformation

RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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