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Achieving High-Income Status Through Lean Public Service Transformation

Sarawak advances Lean public service through the One Team Retreat, digital transformation (59.4% online services), and restructuring non-core functions. These initiatives enable Value Stream Mapping to eliminate waste, redesign processes, and shift focus to citizen-centric governance.

Lean Sarawak Public Service

Streamlining processes, eliminating waste. Sarawak’s public service embraces Lean to enhance efficiency, speed up delivery, and put rakyat first. A commitment to continuous improvement for a better, faster government.

Challenges of Values-based Leadership in Civil Service

Civil service leadership is challenging and complex, as they work across organisational boundaries, sectors and jurisdictions to combat ongoing and emerging policy challenges and...

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