Complaint

Facilitating customer complaints provides insight into service issues, revealing underlying problems and enabling organizations to address core processes for improvement, ultimately increasing customer satisfaction and attracting more clients with their feedback.

Talikhidmat is a centralized communication channel for the public to reach government agencies or non-government organizations in the state of Sarawak concerning public services, the government services and government-related matters, including public infrastructure, healthcare services, education, transportation and more

One of the most frequently lodged complaints received by the Sarawak Rural Water Supply Department (JBALB) from members of the public is the disruption...