Benchmarking is a way of discovering what is the best performance being achieved.
When we compare our performance or processes with other entities including competitors,...
Kerajaan Sarawak telah memperkenalkan pelbagai program peningkatan kualiti seperti Piagam Pelanggan, Pengenalan Kad Skor (BSC), Key Focus Activities (KFA), Indeks Petunjuk Prestasi (KPI), Kumpulan...
Masalah sikap di kalangan penjawat awam adalah salah satu masalah yang berakar umbi sejak sekian lama dan sering diperkatakan oleh rakyat.
Apatah lagi apabila masalah...
As part of its tourism masterplan, the Sarawak Economic Development Corporation (SEDC) will develop the Damai peninsular into a resort city.
This is an effort...
Sarawak Development Institute (SDI) held a virtual public talk titled ‘Mental Health during Covid-19 Pandemic and Our Growth’ on the 27th November via Zoom.
Dr....
Dalam perniagaan, objektif utama pengurusan kewangan adalah bagi mewujudkan belanjawan serta berpegang pada belanjawan dan langkah ini penting untuk dilakukan bagi mendapatkan keuntungan.
Unjuran belanjawan...
Public services delivery has changed noticeably over the last decades due to the public management reform.
Before this, government authorities focused on policy-making and, where...