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Digitalisation

Dari RAKAN Sarawak

Achieving High-Income Status Through Lean Public Service Transformation

rakan02sarawak -
Sarawak advances Lean public service through the One Team Retreat, digital transformation (59.4% online services), and restructuring non-core functions. These initiatives enable Value Stream Mapping to eliminate waste, redesign processes, and shift focus to citizen-centric governance.
Dari RAKAN Sarawak

Sarawak’s Healthcare: From MA63 to Medical Excellence

rakan13sarawak -
From 1963 to 2026, Sarawak transformed from a medically underserved territory into an international clinical research hub, conducting global first-in-human cancer trials and achieving 73% clinic digitalisation while pursuing health autonomy under MA63 despite persistent rural infrastructure challenges.
Dari RAKAN Sarawak

Kuching Water Board’s Strategic Clean Water Initiatives

rakan11sarawak -
Kuching Water Board (KWB) ensures clean water accessibility through strategic initiatives: upgrading infrastructure, reducing Non-Revenue Water, fostering community empowerment, and embracing digitalisation, all in pursuit of sustainable development goals.
Dari RAKAN Sarawak

JPJ’s Continuous Service Digitalisation and Expansion

rakan05sarawak -
Through various initiatives, Jabatan Pengangkutan Jalan (JPJ) is modernising its services through digital technology and boosting its accessibility to the public, whether in urban or rural areas.

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An eye witness to Sarawak's transformation

RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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