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Dari RAKAN Sarawak

Complaints And Feedback Reveal Needs, Prompting Organizational Changes

rakan02sarawak - July 21, 2025

Facilitating customer complaints provides insight into service issues, revealing underlying problems and enabling organizations to address core processes for improvement, ultimately increasing customer satisfaction and attracting more clients with their feedback.

Dari RAKAN Sarawak

Managing Feedback Essential in Improving Public Service Delivery

rakan02sarawak - January 3, 2024

Effective feedback, both positive and negative, is very helpful. Feedback is valuable information that can be used to make important decisions.

Dari RAKAN Sarawak

JBALB Hoping For More Feedback From The Public

rakan09sarawak - January 21, 2023

The partnership between the Sarawak Rural Water Supply Department (JBALB) and the media is vital to disseminate accurate information in a fast and efficient way to members of the public.

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JBALB in Managing Complaints and Feedbacks from the Public

RAKAN Sarawak - February 23, 2021

One of the most frequently lodged complaints received by the Sarawak Rural Water Supply Department (JBALB) from members of the public is the disruption...

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