Transformation

Malaysia and Sarawak are building a stronger safety net through mandatory gig worker contributions, expanded unemployment protection, digital cash transfers, and portable social insurance. These reforms aim to close coverage gaps, support informal workers, and ensure dignity for all in a transforming economy.

Sarawak advances Lean public service through the One Team Retreat, digital transformation (59.4% online services), and restructuring non-core functions. These initiatives enable Value Stream Mapping to eliminate waste, redesign processes, and shift focus to citizen-centric governance.

Sarawak advances digital inclusion through NADI centres and SMART600 towers, yet faces literacy and affordability gaps. Comparing global models from Asia, Europe, Africa, and Latin America reveals the need for human-centred strategies beyond infrastructure to ensure equitable transformation.

From 1963 to 2026, Sarawak transformed from a medically underserved territory into an international clinical research hub, conducting global first-in-human cancer trials and achieving 73% clinic digitalisation while pursuing health autonomy under MA63 despite persistent rural infrastructure challenges.

Sarawak is rapidly advancing its digital economy agenda, building the foundation for a future powered by smart technology and innovation.

In embracing digital transformation, Sarawak is not merely catching up with global trends. It is setting a powerful example of what a locally driven, inclusive digital economy can look like.

Premier YAB Datuk Patinggi Tan Sri (Dr) Abang Haji Abdul Rahman Zohari Bin Tun Datuk Abang Haji Openg’s leadership has transformed Sarawak through advancements in digital innovation, renewable energy, economic autonomy, human capital development, and sustainable growth, driving progress toward becoming a developed state by 2030.

The 7th Sarawak Civil Servant (SCS) Psychology and Counselling Conference 2021 highlighted the concerns of the civil servants during the implementation of Movement Control Order.

How digital transformation, as an enabler under PCDS 2030, is connected to Sarawak’s digital economy agenda.

Innovative culture is the main agenda in (Sarawak’s) transformation programme in an effort to improve the quality of services to the people.