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Results-orientated governments are increasingly making use of hard data and statistical analysis to enlighten decisions.

Today’s civil servants are addressing problems of unprecedented complexity in societies that are more pluralistic and demanding than ever. At the same time, the systems and tools of governance are increasingly digital, open and networked.

Globalisation today is about the interconnections among individuals, firms, and groups. It made possible by information revolution and technology where most of the time misjudged, misinterpreted or ignored, until it unexpectedly must be understood and incorporated into our understanding.

The differences in race, religion and faith should not lead to dispute and disunity among the people. Instead, such differences should represent the natural character of human beings that ought to be appreciated.

Civil servants play an important role in society and it is important that we serve them ethically, with integrity, loyalty, impartiality, and objectivity.

Teamwork is the most important part of every organisation because it can share information, provide motivation, and help make better decisions.