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Tag: Competitiveness

Citizen-First Public Service

Agile civil servants now act as proactive facilitators, using risk-based decisions, digital tools, and cross-agency collaboration to cut delays. They test improvements, measure outcomes, and adapt quickly, ensuring every interaction delivers faster, simpler, and more responsive public service for Malaysians.

Cutting Red Tape, Boosting Productivity

Malaysia's Bureaucratic Red Tape Reform streamlines public services, slashing compliance costs by RM2.01 billion. By leveraging AI and simplifying procedures, the nation significantly boosted its global competitiveness ranking.

Outcome-Focused Rules Drive Innovation and Productivity Gains

Malaysia's Bureaucratic Red Tape Reform (RKB) programme, built on seven principles from facilitative regulation to technology adoption has driven measurable gains: billions in compliance savings, faster approvals, and greater transparency. These reforms boosted Malaysia's global competitiveness ranking while advancing SDG goals and Sarawak's 2030 development strategy.

Relentless Improvement Drives Better Service

Malaysia's Reformasi Kerenah Birokrasi (RKB) reform slashed red tape, with 323 completed projects saving RM2.01 billion. AI approves fire plans in a day; land approvals now take 3 months. This leapfrogged competitiveness ranking from 34th to 15th, aligning with SDG and ESG goals.

Championing Entrepreneurship in Sarawak

In recent years, MINTRED has carried out new entrepreneurship development initiatives to encourage participation in the digital economy. The Digital Entrepreneurship Programme, for instance, is an awareness and training programme focusing on online business skills and promoting the use of digital marketing and electronic transactions.

Worldwide News, Local News in Sarawak

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