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Creating a sense of urgency without stressing out

RAKAN Sarawak -
The word urgent seems to create a feeling of stress and anxiety. This might be true for those who are involved in service delivery. Creating a...
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Understanding Customer Perception in Establishing an ‘Urgent’ Service Delivery

RAKAN Sarawak -
One way for government organisations to establish a sense of urgency within their customer service delivery is to understand how their citizen customers perceive...
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Fostering a sense of urgency in service delivery

RAKAN Sarawak -
Initiated in 2010, the Transformation Program of the Sarawak Civil Service has the mission to achieve excellence in service through High Performance Team solutions. It...
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What Truly Defines a Sense of Urgency?

RAKAN Sarawak -
Whether in driving change within an organisation or in enhancing product and/or service delivery, it is important for leaders to instil a sense of...
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Benchmarking Promote Culture of Thinking about Quality

RAKAN Sarawak -
Benchmarking is a way of discovering what is the best performance being achieved. When we compare our performance or processes with other entities including competitors,...
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Pentingnya Penanda Aras Dalam Meningkatkan Sistem Penyampaian Perkhidmatan

RAKAN Sarawak -
Kerajaan Sarawak telah memperkenalkan pelbagai program peningkatan kualiti seperti Piagam Pelanggan, Pengenalan Kad Skor (BSC), Key Focus Activities (KFA), Indeks Petunjuk Prestasi (KPI), Kumpulan...
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Entrepreneurism to empower the women of Kampung Sebandi Hulu

RAKAN Sarawak -
The fire razing their longhouse in 1981 was a dark moment for the residents of Kampung Sebandi Hulu, Lundu. Having resided in Kampung Sebandi Hulu...
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A Promising Future in Kampung Beliong’s Agriculture Sector

RAKAN Sarawak -
At present, many people living in Kampung Beliong, as well as neighbouring villages in this part of Asajaya District, are involved in the agriculture...
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PPWS Kampung Sejijaq Plaman in reflecting the spirit of women supporting women

RAKAN Sarawak -
The Sarawak Federation of Women’s Institute or Persekutuan Perkumpulan Wanita Sarawak (PPWS) for Kampung Sejijaq Plaman, Tebedu truly does reflect the spirit of women...
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Profile: Kampung Sebandi Hulu, Lundu

RAKAN Sarawak -
Kampung Sebandi Hulu is a five-acre village located in Lundu District, Kuching Division. Originally from Lubok Antu as Kampung Sebandi, it was then moved to...
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An eye witness to Sarawak's transformation

RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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