Category: Galeri Foto | Photo Gallery
Galeri Foto | Photo Gallery
No Wrong Door One Stop Centre
Civil service are facing increasing pressure to deliver broad, complex services efficiently, effectively and equitably.
Citizen needs, expectations and preferences are formed by their experience...
Galeri Foto | Photo Gallery
How Government Organisations Can Understand the Customer Experience
Like private sector organisations, those in the government should identify and fulfil the needs of citizen customers in order to enhance the customer experience.
Establishing...
Galeri Foto | Photo Gallery
The Customer Experience and its Impact on Service Delivery
While advancement in digital technology demands governments around the world to adopt new approaches to improve service delivery, prioritising experience remains crucial in meeting...
Galeri Foto | Photo Gallery
Transformasi Digital Memudahkan Pelaksanaan ‘No Wrong Door Policy’ Perkhidmatan Kerajaan
Transformasi digital telah memberi kelebihan terhadap penyampaian perkhidmatan kerajaan.
Melalui teknologi digital, polisi ‘No Wrong Door’ menjadi mudah dan tidak mustahil untuk dilaksanakan, seterusnya memberi...
Galeri Foto | Photo Gallery
SMA Meninjau Projek Pengubahsuaian Lima Buah Pusat Komuniti Digital
Kerajaan Sarawak melalui Lembaga Multimedia Sarawak (SMA) dengan kerjasama Pustaka Negeri Sarawak (PNS) dan Kementerian Kerajaan Tempatan dan Perumahan Sarawak (MLGH) telah mewujudkan Pusat...
Galeri Foto | Photo Gallery
Keeping an Open Communication with Customers
When it comes to delivering customer service, communication is an important part of it.
In Sarawak, the State is emphasizing the delivery of good...
