Category: Paparan Semasa | News Feature

Pengurusan awam adalah satu bentuk pengurusan dalam pentadbiran awam yang berfungsi untuk melaksanakan dasar-dasar kerajaan. Pengurusan Awam merupakan satu badan yang sah di sisi undang-undang...

Some people may interchange the term ‘public management’ with ‘public administration’, but they are actually two different fields in relation with the adoption and...

The daily functions of government are performed by the public administrators who organize, implement and oversee the enforcing agencies that administer the laws and regulations that keep public life in motion.

Human resources (HR) are the linking pins to the company’s business. They gather people's issues related to business objectives and deliver insights from strategic...

Organizational achievement is influenced by the work ethic practiced by its employees. If an individual's work ethic is good, there are less problems that arise in the organization. It also shows the higher the quality of service, excellent work culture environment and this will further increase employee commitment.

Quality failure is costly, and the time to recover can be significant. The cost of quality failure can be categorized as internal or external. Internal failure costs are those caused by products or services that do not fulfil requirements established prior to delivery, while external failure costs occur following the delivery of products and services to external customers, which lead to customer dissatisfaction.