Budaya mencerminkan watak dan keperibadian sesebuah organisasi yang menjadikan sesuatu perkhidmatan dan perniagaan unik serta merupakan suatu nilai, tradisi dan kepercayaan yang harus dipegang...
Lack of knowledge in delivering services to the customers will leads to poor quality of services therefore increasing the numbers of complaints from the public.
Social media skills for marketing can be applicable to almost every organisation, including those from the public sector.
In fact, professionals within the public sector...