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Category: News and Events

SMA Meninjau Projek Pengubahsuaian Lima Buah Pusat Komuniti Digital

Kerajaan Sarawak melalui Lembaga Multimedia Sarawak (SMA) dengan kerjasama Pustaka Negeri Sarawak (PNS) dan Kementerian Kerajaan Tempatan dan Perumahan Sarawak (MLGH) telah mewujudkan Pusat...

Keeping an Open Communication with Customers

When it comes to delivering customer service, communication is an important part of it.   In Sarawak, the State is emphasizing the delivery of good...

What Are Customer Needs?

In order for businesses to be successful, they must be able to identify and fulfil the needs of their customers. These are essentially motives...

Sarawak Development Expenditure for 2021

A sum of RM6.304 billion is proposed under the Development Expenditure Estimates for 2021 to finance various programmes and projects. This estimate has taken into...

No Wrong Door Approach – Digital Front Door to Government Agencies

In spite of significant advances in service delivery, citizens are still frustrated with government. Citizens often do not know and do not care what...

Setting Realistic Expectations to Meet Customers’ Needs

Often, customer will expect more than you can do. In managing customers’ needs, it is important set realistic expectations and the best way to handle...

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